Note: See my attachment for more detail visualization. Waiting is sometimes a solution. . It should be twelve characters, and look something like '0004F2ABCDEF'. Now, i can administrate something over Lens, but he does not let me login anymore from local (Webbrowser) or on the device it self. Now you can pair your x50 to your Zoom Rooms account. Your rights automatically and immediately terminate without notice from The Company or any Third Party if you fail to comply with any provision of these Terms and Conditions. For HP product support, please visit the HP Customer Support site. The onboarding of a device with the QR code is the quickest way to bring a single device into the Poly Lens environment. Verify that the audio and video look and sound correct. You agree to comply fully with all laws and regulations of the United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. Required fields are marked *. Only use software version 5.9.3 AA or later when pairing Polycom Trio 8500, Polycom Trio 8800 or Poly Trio C60 with Poly Studio X or Poly G7500 systems software version 3.1 or later. 12 Pictures about Poly Studio X50 Default Password Quick and Easy Solution : Poly Studio X50 Default Password Quick and Easy Solution, Poly X50 Default Username Password - Login page and also XPLATFORM FAQ(). It does go thru the startup menu after a reset . Press Cancel if you receive a starting application prompt. The entire Poly Studio X family, including: Poly Studio X30, Studio X50, Studio X70, and the TC8 controller (an intuitive 8" high-resolution touch display that lets Google Meet customers access meetings with ease) will be the first Android-based appliances to offer a native Google Meet experience and deliver a streamlined, purpose-built experience for any meeting room. What Exclusions and Limitations Apply to this Limited Warranty? Poly | Video Conferencing, Conference Phones & Headsets | Poly . To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Post answer. Partner mode (101 pages) . press and hold the dial pad keys 1, 3, 5 keys. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY. To produce a T, the 8-key must be pressed only once. . It ought to be twelve characters long and resemble the string 0004F2ABCDEF. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. This usually begins with 0004 or 6416, and it can be found on a barcode on the back of the phone. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Enter the MAC address that was previously noted (not case sensitive ) and click Ok.. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. Can you tell me the default username and password? Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. Polycom default username and password (Web Adminis Polycom Username and Password.png 147 KB. I have performed a factory reset on the device and started over again. For the life of me, I cannot get the "call" icon (3) to . Thanks for your suggestion. Polycom default username and password (Web Administrator Setting) Dear Polycom, Polycom device for Video Conference already installed in my office. On your computer, open a web browser. Conference System Poly Studio X50 Administrator's Manual. POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. . Polycom device for Video Conference already installed in my office. Poly Studio X Software 3.6.0 On the TC8 Tablet Login to your Zoom Account. Please contact your point of purchase for more details. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. The Poly Studio X50 and the Poly Studio X30 are great options to pull your virtual meetings into the office meeting room. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. The Application may be subject to export controls or restrictions by the United States or other countries or territories. The buttons must be held down for a short while before a password prompt appears. Re: Password of Local Admin has changed. Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. Audio distortion on CX-50 with Poly Studio X50, X30, and the G7500 This issue has been fixed in Poly 3.10 firmware. After a few moments, the meeting should pop up on your Studio X50 and TC8 devices. Change the Video Provider bar to Zoom Rooms. This product is very suitable for groups up to 6 persons. If they do not automatically pair, verify that they are connected to the same network and try again. The unit appears to be new and I unboxed it. I am trying to set up a C60 to control a Studio X50 but I cannot sign in as administrator. You agree to comply with all applicable U.S. and international export laws and regulations. Note. a)YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE DISCRETION AND RISK AND THAT THE APPLICATION IS PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTY OF ANY KIND. Once the X50 or X30 boots it will show an IP address on screen. This can also be found in the device's settings. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . c)THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION. Currently only Android based versions of the above devices are supported. This happend on both devices. I already reseted the password over Lens, but it did not help. Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek bar. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. For United States residents, any disputes arising out of this Limited Warranty or otherwise relating to your purchase of the Poly product that is the subject of this Limited Warranty, whether based on contract, tort, fraud, or any other legal theory, shall be governed by the law of the state in which you currently reside, without regard to its conflict-of-law principles. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. After upgrading to Poly VideoOS 3.3.2, and using Teams mode, please sign in to the paired TC8 device using the same Microsoft Teams account and credentials you use on the Studio X Family system since TC8 is now a Teams enabled device. Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider). b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). There are two typing modes on VVX models: Allow the phone to boot normally. Poly, the propeller. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. Each press of the key will enter the letter assigned to that specific key. You know the answer? Warranty Policy for Australia and New Zealand. Save my name, email, and website in this browser for the next time I comment. Since March 2020, the average Teams user has increased their weekly time spent in meetings by 252% (Microsoft Work Trend Index). In Australia, Poly products come with guarantees that cannot be excluded under the Australian Consumer Law. Appspace cloud servers by default retrieve time from an NTP server. Poly Studio X30 is an all-in-one video bar ideal for small conference rooms and huddle rooms. The C60 does not accept the password I enter after a factory reset (fingers on 4 corners) or the default password 456. When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. Once the X50 or X30 boots it will show an IP address on screen. b)YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE, OR OTHER DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH USE. It is more important than ever to enable high-quality hybrid meeting experiences. Don't forget to hit the like button and subscribe to get notified for our next videos.Follow us:YouTube - https://bit.ly/3nwMRktLinkedIn - https://bit.ly/2XjXD2VFacebook - https://bit.ly/3kam1MY#poly, #StudioX50, #X50troubleshooting, #collaborationresolved, #resolve, #techtips, #troubleshooting, #polycom, #studioxseries, #2200-85970-001 The default password is the Last 6 digits of the device's serial number. Manage Choices. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Overview of Poly G7500, Studio X50, and Studio X30 Hardware, LED Status Indicators for the G7500 System, LED Status Indicators for the Studio X50 and Studio X30 Systems, Complete Setup with the System Web Interface, Pairing IP Devices on the Link-Local Network, Register the System with a Provisioning Service, Update Third-Party Conferencing Software Manually in the System Web Interface, Automatically Obtain Ipv4 Address Settings, Manually Assign a Host Name and Domain Name, Configure the System Web Interface Port Lock, Configure Certificate Validation Settings, Configure the System for H.460 Firewall/Nat Traversal, Updating Software in the System Web Interface, Manually Downgrade Software in the System Web Interface, Downgrade Software with a USB Flash Drive, Consolidated System and Peripheral Device Logs, Paired IP Audio Device Is Disconnected from G7500, Poly TC8 Doesn't Display on the Available Devices List, Poly TC8 Paired to Inaccessible Video System, Can't Wake the System by Touching the Monitor, LED Status Indicators for the System LAN Ports, Fix Polycom Acoustic Fence Issues with G7500, Zero Touch Onboarding Connection Fails During Initial Setup or after Reset, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio User Manual, Conference System Poly Studio P21 User Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 9: Administrator Features And Capabilities, Page 15: Led Status Indicators For The Studio X50 And Studio X30 Systems, Page 17: Complete Setup With Provisioning, Page 19: Pair An Ip Device On The Primary Network, Page 27: Set The Local Interface Language, Page 28: Turn Off System Usage Data Collection, Page 30: Download A Template Configuration File, Page 31: Managing Conferencing Applications, Page 33: Manually Assign A Host Name And Domain Name, Page 41: Configure System Access Settings, Page 42: Configure The System Web Interface Port Lock, Page 45: Configure Certificate Validation Settings, Page 49: Configure The System For H.460 Firewall/Nat Traversal, Page 60: Configure 3.5 Mm And Hdmi Audio Input, Page 63: Configuring Video And Camera Settings, Page 65: Supported Hdci Input Resolutions, Page 67: Configure General Camera Settings, Page 68: Configure Camera Tracking Settings, Page 78: Update Software With A Usb Flash Drive, Page 79: Manually Downgrade Software In The System Web Interface, Page 81: Factory Restore A Table Microphone, Page 82: Factory Restore A Ceiling Microphone, Page 83: Factory Restore A Microphone Adapter, Page 94: Paired Ip Audio Device Is Disconnected From G7500, Page 96: Poly Tc8 Paired To Inaccessible Video System, Page 97: Led Status Indicators For The System Lan Ports, Page 99: Fix Polycom Acoustic Fence Issues With G7500, Page 101: Zero Touch Onboarding Connection Fails During Initial Setup Or After Reset.