What are "Email Delivery" and "Instant Download" tickets? "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. I'm not sure what I need to do if I can't pay it by the court date. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. My court date listed on the ticket says 9/19. Ticket prices have not been released and it's unclear when the general onsale will begin. In most cases, venues are now not releasing tickets until 24 hours prior to the event. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Sorry we couldn't be helpful. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Print. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. on tickets issued to original buyers. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. We are changing the way you register and sign-in to the StubHub Community. se Google Chrome for a smoother experience. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. We are changing the way you register and sign-in to the StubHub Community. Yes Press question mark to learn the rest of the keyboard shortcuts. This timeframe can range from 24, 48, or even 72 hours. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. I check the L.A. Superior court site daily and the ticket is still not in the system. No. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Select your seats Provide account and payment information Tickets for these new dates will go on sale March 3 at 10 am local time . Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Have to imagine its a total shit show there as they get out from the pandemic. Like eBay, StubHub ignores design in favor of data. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Find or create the event you selling the tickets for. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Did you find it helpful? This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Make sure you signed in with the right account. Some teams, venues, or artists put delivery delays. We'll pay you through your payment method if your tickets sell. You will enter your community username and new password and done! Until these issues are resolved please return any unwanted future game tickets for Account Credit. MLB is partnered up with Stubhubs and is fully integrated with them. I linked my Astros ticket account and MLB account in the past. Not getting your tickets until the day of the event has become more common with venues. Hey @Ckwade123. Which unfortunately means replacements are sometimes not possible. Yes As long as you claimed the tickets in your App, you'll be good to go. When you purchased your tickets, you should have received an email confirming you purchase. We are changing the way you register and sign-in to the StubHub Community. A place to discuss and share all matters concerning singer, Lana Del Rey. Create an account to follow your favorite communities and start taking part in conversations. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. How you get your tickets depends on the kind you bought. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Are you within 48 hrs of the event? Will my seats be side by side? Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. (Game is day after tomorrow). When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Some fans had sticker shock when tickets . good luck, access downloaded the code but it was not accepted at the gate. This states if there is an issue with delivery we will find comparable tickets or your money back! Please try again." There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Create an account to follow your favorite communities and start taking part in conversations. Bought my tickets 4/6, said they would be ready 4/22. Kasper is not the only fan who. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. In most cases, tickets arent issued until 24 hours before the event. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. What happens if events are postponed or rescheduled? Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Did you just list the tickets? Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. But it isn't always that easy. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Danielle is the author of this solution article. All Rights Reserved. All Rights Reserved. Don't show them on your phone. Thanks. Why does it out that date if closer to 24 hours? Sorry we couldn't be helpful. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. It's the real deal Buying tickets on StubHub guarantees you a. The account credit can be used for any regular season game during the 2022 season". Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. About 3 business days before the event. No matter how you get them, we'll email you when they're ready. After the switch, you will enter the email address you use to access the community in order to reset your password. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Stubhub doesn't guarantee anything. No. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You'll pick up your tickets on event day. Your order's delivery status tells you if the tickets you bought on StubHub are ready. ballpark app fixes this. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Download the MLB Ballpark app. Is this normal? If you can't deliver the tickets you sold on StubHub, you need to tell us. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). No. Sorry we couldn't be helpful. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. No. Remember, you need to print these tickets. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? List the details of the ticket. In most cases, tickets arent issued until 24 hours before the event. After the switch, you will enter the email address you use to access the community in order to reset your password. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Sometimes season ticket holders for the venue have access. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. No. Customer service all the way to your seat, 2000-2022 StubHub. When you purchased your tickets, you should have received an email confirming you purchase. 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