Because of this error, your vacuum will no longer have any suction power. In case the device has no issue at all. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. It is a very regular issue depending on what kind of dust you have in your regular day-to-day use. It can occur in two scenarios; An error when the battery is charging or when the battery is critically low and the vacuum cleaner cannot dock for recharging. You need to know that your cleaner robot is working automatically, moving to different areas of your room by using the sensor detections. registered. Get the latest updates on new products and upcoming sales. This indicates that the side brush is stuck. Once you do so, the error will go away. 18 % This may be the result of residue from chemicals previously used to treat the floor. Please click Accept Cookies to continue to use the site. Access the suction motor by emptying the dustbin, cleaning the filters, and removing any blockages near or close to the motor. Shark iq robot vac. Maybe there is debris or dust clogged over there. It is best to get it looked at by a professional technician. Hi, This is George. The dust bin is not fitted correctly. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. Lets look at the error codes for everyday Shark error codes. You need to remove any debris from the side brush. That way, you can understand how to troubleshoot them the next time they show up. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. Ensure the bumper is freely moving in and out. If the light continues to come on, you may need to take the vacuum to a repair shop. Then, plug it in and connect the phone to the vacuum. Turn off power before performing any maintenance. Replace the Power Module, Check SHARK Connections and Wiring (RED) flashing: Suction motor failure . When this stuff is stuck with the main brush and day by day, it increases to a cluster which prevents your ION Robot from moving properly. Open the SharkClean app and set up your account. Rebooting your Wi-Fi router may boost the connection as the cache is being cleaned automatically with a fresh start. Shark WANDVAC Pet System Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Gray - WS642. Save $60 on Stratos Upright Vacuum with This Shark Vacuum Coupon. This is a Bot Boundary error. Ensure motors are free to turn and Power off and on. CLEAN (RED) + DOCK (RED) +! Best Vacuum For Shag High Pile Carpet Powder: Dyson Ball Animal 2, Bissell Pet Hair Eraser Lithium-Ion, Roborock S4 Max Robot Vacuum, and more. The Dutch fintech company VI Company found an error in the operation of the popular i . Receive a 10% Off Shark Coupon Code When You Sign Up for the Email Newsletter. Remove debris around the, {NB: Source of Error Codes from finderrorcode.com}. If you have checked both of these possibilities and still arent sure whats causing the light to blink, you may need to contact customer service for assistance. To resolve this, you need toclean the bumper out thoroughly and make sure that the bumper can move freely. Your problem will be fixed. Founder Of Vacuumist.com. 53 % 4 stars. If its neither of these, it might be time to contact Shark customer services. STEP 3 Select Robot (Apple iOS Only) Exit the app and open the Wi-Fi settings. There are 2 main ways on how to reset Shark Ion Robot vacuum: 1) Factory Reset via the App This is the most recommended way to factory reset your Shark Ion robot. Shark Robot Vacuum Stuck 2. Stay in touch. In case the device has no issue at all. This indicates there is a problem with your charger and you need to contact Shark Customer Service [2]. Reinsert it and try cleaning, DOCK (RED) +! 10. on. Also, empty the dustbin and clean the robots filters. 2. Placing the robot on a flat surface will help solve the issue. Please turn the power off and back on. To resolve this clean the wheels and check there is nothing wrapped around the axles, if there is, remove it and check the wheels can move freely. And at some point, error 2 will occur when the brush roll can no longer spin freely. Brushroll blockage, to resolve this issue, remove any debris from around the brushroll and ensure it can spin freely. They include; CLEAN LED Flashing RED - This is an indication that the cliff sensors have developed a malfunction. This indicates that the dust bin has not been inserted correctly. Move your robot to a new location and make sure the front bumper moves in and out freely. This shows that the battery power is low and needs to be recharged immediately. This is what causes error 9. Such an error code means several things. (RED) flashing: Side brush is stuck. Immediately turn off, unplug vacuum and remove blockage. To resolve this issue, remove any debris from the side brushes. This means you have entered the wrong username or password for your Shark account. The home of great appliance reviews, top 10 lists, guides, information and more. If the dust is not clustered too much and the issue is very recent, then it is easier for you to solve, but in case you have left the device in this situation for so long o even using it this way, giving pressure, it would be tough to release. Troubleshooting. Here, you need to press its three buttons, and it will be active. time, Shark has noticed an out of neutral at power up (oonapu) The Battery is critically low. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again. Error code 7 cliff sensors will not reset. (RED) flashing- Clean the robots wheels since it means a drive wheel is stuck. When you own a vacuum, you are bound to come across errors at some point. Ensure the battery is plugged in, secured, and has charge Clean the battery connectors to ensure there are no obstructions Top 15 Problems & Solutions Of Shark Robot Vacuum 1. Just press any button on the body or remote to break the hibernation. Vectric Wizard. M1 Motor Fault. auto_bed_leveling Lotmaxx_SC-10_Shark ERROR 6 You can use a Shark ION Robot without WiFi or Alexa. CLEAN (WHITE) + DOCK (RED) flashing- The vacuum cant find the dock station. First and foremost, lets break down the error codes by number and see what they mean. The brush roll has blockages that youll need to remove. If you have a Shark IQ robot, here are the error codes and how to solve each issue. Speaking to a tech, and describing the codes the panel was giving me, he advised sending the control box to them. 11-08-2017, 06:47 PM. Check if your vacuum cleaner is turned off. CLEAN LED Solid BLUE This is not an error but an indication that your vacuum cleaner is in sleep mode. One reason is that the battery is not fully charged. CLEAN (RED) + DOCK (RED) flashing- The robot cant detect the dust bin. Air Fryer vs Toaster Oven Which Is Right For Your Home? Wait for 10 more seconds, then press the Switch again. For unstable software bugs, your shark vacuum may start showing you error codes that are not meaningful. Required fields are marked *. Or the Robot has become stuck and needs to be freed. Vacuum turns off on its own or indicator light flashes red. This article is for informational purposes only. DOCK and SPOT LEDs Consecutively Flashing This is an error that points to the main brush roll. So many times, the users put extra pressure while cleaning brushes and other sensitive components. Shark IQ - Answered by a verified Small Appliance Technician We use cookies to give you the best possible experience on our website. Remove any debris from the brushroll to resolve this issue. Move the Robot to a level surface with no obstacles. Cleansefy.comis a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. First, it could mean there is dirt in the front wheel cavity. (RED) flashing: Wheel motor encoder failure. I can't get it Ask an Expert Home Improvement Questions Marc, Handyman Satisfied Customers Plumbing, Heating, and home maintenance contractor Marc is online now Related Home Improvement Questions Check for excessive material on brush or in bottom of sweeper. It shows that the suction motor has failed. Another reason you can see this error is if your robot is not charging correctly. To get it out of sleep mode, restart it by clicking on any button on the robot or remote. In this situation, try changing the outlet or taking proper steps for a stable electric flow. Or maybe the battery is down, so it needs to be charged. This indicates the failure of the Suction Motor. It shows that the Robot has a problem whilst charging. Make sure the bumper and wheels are not stuck somehow, and the device is capable of free moving. This is an error caused by physical dirt accumulation on the brush roll, drive wheel, side brushes and wheel motor. Check condition of Pot, The Motor or Motor Loom may be Faulty. Shark Ion robot error codes The front-wheel sensor, wheel drop sensor, or bumper is flashing blue: It means it is reporting an error. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. This shows that your Robots BotBoundary sensors are reporting an error and you need to contact Shark Customer Services. ! and CLEAN symbols flashing: Your robots BotBoundary sensors are reporting an error. Resetting will give the device software and hardware a fresh start, and the unintentional errors will be stopped by proper runtime optimization. You will know that it's error 2 when all the three-button indicator lights on the top side of these vacuum cleaners flashes. The Robot cannot find the dock station. CLEAN (RED) + ! You may see this error if the battery is low and needs recharging. The Robot is stuck due to an obstacle, this can be resolved by moving the obstacle or moving the Robot to a new position. Remove any debris from around the brushroll. Check to ensure outlet is working properly. Turn off power before performing any maintenance. Now, you know all about the errors you can come across while using your Shark vacuum. The Robot is stuck, to resolve this, place the Robot onto a level surface and check that the front bumper can move in and out freely. Clean the bumper and make sure it moves in and out freely. What happens is these things just roll around the axles. 1. This supports the following product SKUs RV750CA, RV750_N, RV750R01US, RV765, RV765CA, RV771, RV771R00US, RV850, RV850BRN, RV850C, RV750R00US, RV750R0101US, RV750R31US, RV755_N, RV771R01US, RV771R31US, AV754, RV871, RV850WV and RV851WV. To solve it, power it off and then back on. To perform a factory reset on your Shark Robot you will need to; The Shark Robot should then restore itself back to its factory settings. They consist of easier UI. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. We will go through the several shark robot error codes and their interpretation. To fix these fault codes, you won't need costly tools. In that case, replacing the battery is the highest recommendation. (RED), Can You Put Water In An Air Fryer? And for a different types of dust, your vacuum will face issues differently. Completed my graduation in Bachelor of Business Administration. 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