Had no service for 20+ hours on SOS mode. I dont think I need to explain how frustrating such an issue can be. Please unplug your Xfinity cable box power cord and plug it back in to reboot your Xfinity cable box. Verify that the issue has been resolved. If you are having issues, please submit a report below. -Michellea. Ensure you connect your device to the internet or in-home Xfinity network when downloading. Call your Internet service provider." "Earlier, some customers experienced intermittent service disruptions as a result of a network issue," Comcast said. Free shipping for many products! Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. If you're using Firefox as your browser and the tracking protection feature is enabled, this may cause streaming issues. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. If your Xfinity cable box is not working, you will need to troubleshoot it separately. If youre new to the process, you may head here for instruction regarding this. Ongoing issues can sure become aggravating and I'd love to help. 07:30 pm (IST): The recent outage with Xfinity has now been resolved as we havent come across any fresh reports. Hey @verizonfios can you expand 2 more miles already?? Sometimes all you need is to refresh your connection. If your Xfinity TV screen is black with sound, check if there is an issue with your cables and connections. Or did the dog mistake it for a chew toy? (Source). Having problems? Xfinity/Comcast users are facing internet issues again and the Down detector also conveys an outage (as can be seen in the map below). Reset in the middle of a live event I was very invested in on a cable station I pay you so much extra for but it just didn't work. Going by reports of Twitter, it appears Comcast/Xfinity users are encountering issues in some areas. However, after replacing the coaxial cables, my Xfinity TV has been working well. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. This should bring the picture back by setting the resolution to 720. This is todays technology, thanks to firms like Comcast and their Xfinity voice remote. If youre still having problems after looking through this list, youll need to contact your Xfinity service provider. Additionally, Support has also shared that the Xfinity Connect app has now been discontinued. If the issue occurs, continue to the next step. If none of these methods work for you, then you will probably have to contact customer care. This might also be observed if a particular image has been displayed for a long time. Realtime status of outages and problems with service providers. In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. Run far, far away. Well looks like my xfinity internet is down again (Source), Oh good, so were not the only ones whose Xfinity TV AND internet are down. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Im here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services. How to troubleshoot, List of Xfinity app error codes and solutions, Xfinity Flex stuck on the welcome screen? Select what you need, and click on Start troubleshooting. (Source). We apologize to those who were affected.". Show Previous Slide. Please send us a message with your full name including city, state and zip code. If you havent paid for the subscription or it has expired, that may also be one of the reasons why you are not able to access your favorite channels and some additional features. Below is a list of things you should definitely try to troubleshoot: As a fastbonding VPN, Speedify allows you tocombine multiple Internet connections at once. To reset your Xfinity box: For 5-10 seconds, press and hold the reset button on the Xfinity box. More : To reset your TV to factory settings, try these steps: Turn on the TV. NFL Network Regrettably, you are not the only one experiencing this issue. #comcastoutage #comcastdown #xfinityoutage While the application is among the best for watching over 200 channels or live TV on the go, it has its host of issues. $140 a month and its been out all day. There are a few reasons why your Xfinity voice remote isnt working properly. Join the Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox. User experience. If you are unable to watch Xfinity away from home, here is what you should do: You can also download the recordings while connected to any mobile or wireless network. Not sure why I pay $100+ for a single line. Comments (30) Xfinity Mobile fast facts. two old goats arthritis formula reviews . I have it hooked up to my new Hisense H9G. Get news, success stories, and our weekly livestreaming show Speedify LIVE! If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven't come loose, the outlets are working and a fuse hasn't blown. Learn how to solve the Error Code: RDK-10001 - Unfortunately, this isn't working message At this stage, youll have two options System refresh or Restart the device. There is still no official acknowledgment on the outage. Can you please send a DM with your service address and first/last name. Down detector conveys Comcast is encountering an outage at this moment, as can be seen in the live outage map below. Within device settings, go to video display video output resolution select your desired resolution and aspect ratio OK. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. My shows buffer. I'd like to take a deeper look at the connections of the box. The "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. 06:39 pm (IST): According to reports on Downdetector, the recent outage with Xfinity has now been resolved. Numerous problems can explain why the Xfinity Stream app is not working on Roku. Click to reveal Keep in mind that these cables need to be handled with the utmost care. #xfinityoutage whats going on in Miramar, FL? Thanks for taking the time to reach out to us regarding your tv service issues. You can only use the app if it is compatible with your device. About to just cancel. Seriously, @Xfinity? Samsung un50au800fxza.Reset cable box at problematic set. If you want to change to any other resolution later, heres what you do: Press Xfinity on the remote Settings Device settings Video display. Most issues when getting this kind of errors can be resolved with a simple reset of the cable box. The Xfinity Stream app allows you to access thousands of TV shows and series from your phone, tablet, computer, or Smart TV. 6 billion when Comcast gas 150 billion is a tax write off. Its probable that a step was skipped or that anything prevented the setup procedure from being completed. Did it fall from a counter? Fix, Vizio TV remote is not working? Get online in minutes with seamless service activation and 24/7 real-time support anytime you need it. -TE. Delete the program and then download it again. Thanks so much for taking a moment out of your night to leave a post on our community forum. However, there is also deterioration that usually comes from consumers and their usage of the item. If the app is not working on Fire Stick, it is because it is not on Xfinitys compatibility list. Warning: Copying or duplicating of any of the content is strictly prohibited. source, @Xfinity Read our affiliate link policy. ), or to establish a . Can you send us a direct message so I can? At present, theres no official word on the outage but well keep an eye out for any developments on the subject and will post an update if and when we come across any. I just tested the Prime Video app and it is currently working. Performance & security by Cloudflare. Check your internet download speed from the device you're using (if it's slower than 5 Mbps, that could be your issue). And then not picking up the phone. Im on my fifth agent within 3 months that said theyd fix something that they never did. Going by the latest information coming from services like Down Detector, it appears that Comcast is also having an outage in some regions as of now. So first, try changing the slots; for instance, if youre using HDMI slot 1, try switching to slot 2. Our engineers are hard at work to resolve the problem. Unfortunately, the support team hasnt yet acknowledged the outage. Santa Clara, Chicago, Willow Grove, Wood Dale, St. Petersburg, Lynchburg, Tampa, Oakland Park, Marlton, The Bronx, Albuquerque, Okemos, Philadelphia, Richmond and Punta Gorda. 86.109.170.154 . When making the phone call to Comcast Xfinity's customer service at 1-800-XFINITY (or 1-800-934-6489), you'll be prompted with automated menus. Twitter broke, xfinity broke. oops unfortunately this feature is not working ? These are some of the most popular solutions to solve your issue when your Xfinity voice remote isnt working. Comcast/xfinity down in Oakland/emeryville ? However, things seemed to have stabilized now and the service has returned to normal according to reports. DishAnywhere I pay for the best internet and its so bad. The recent Comcast Xfinity outages have enraged many of the company's customers. This website is using a security service to protect itself from online attacks. Blame Xfinity (Source), Xfinity having an outage just killed my vibe. Xfinity Tips To resolve streaming issues on your Xfinity device: Unplug the device from the power source, and wait several 15 seconds, then . If you are here, you might be going through the same thing. Other fixes for the app not working on Roku include: It is also helpful to ensure your Roku device model supports the app. Head here. One of the only channels I care about - @MLBNetwork - and you have to choose that one to have technical difficulties? It may be causing problems with the motherboard within the remote that arent obvious from the outside? . Jon Brodkin 08:55 am (IST): Many frustrated Xfinity users have taken to Twitter to report that their internet, as well as TV, isnt working. The action you just performed triggered the security solution. The speed of your connection just run a. Check to see if other things, like the volume control and power button, are still working. The companys support did acknowledge the problem and confirmed that a fix is in the works. Operating your devices with the sound of your voice is not out of this world. Too many smh I'm worried about the reliability tbh, @XfinitySupport I did I asked if xfinity is down in Stockton ca, Xfinity loves having an outage around this time, was super into the rings of power just now but now there's an comcast outage in my area. @CommonS37481141 If they dont buy it they are effectively losing Raw and the network, which generates a lot of revenue. Xfinity hasnt confirmed or denied the outage yet. I was recently sent a 4K XG1 v4 box from Xfinity. If there are problems with your Xfinity sound, try pressing Mute on the remote to try and get sound through the TV. Click the hamburger (3 vertical lines) in the top right corner of the screen. Cloudflare Ray ID: 7a11ec291b6537d9 There appears to be a widespread Comcast outage affecting customers in multiple parts of the country this morning. Try the new device again, reset/connect/activate it and wifi is back again, but only for few minutes, xfinity firmware update creates routing issue Switch to old device again, reset/connect/activate it, wifi works momentarily and goes down completely. The Xfinity internet issues seems to be never ending at the moment as we are now seeing a sudden spike in complaints again. Thus, you can watch content from the app by using a compatible device. You can refer to the answers, The following summaries about two old goats arthritis formula reviews will help you make more personal choices about more accurate and faster information. We'll update this article if we get any new details. All rights reserved. If the issue occurs, continue to the next step. Hello @Falernum! Aka no internet all night long. And exactly two weeks later, it happened again! OUTAGE. https://t.co/sJXooIWuaU, @davidregan00 We can look into your service concern. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. But 25,000 and 54,000 Downdetector reports are both unusually high numbers. 10:22 am (IST): An expeditious spike in the number of reports on Downdetector suggest that Xfinity is currently down or not working for many. Going by reports circulating on Twitter, looks like Xfinity users are encountering internet issues as of writing this. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If your connection speed looks good, the website or app you're using could be limiting your speed or they may be experiencing an outage. Ars may earn compensation on sales from links on this site. Xfinity sucks . It takes a couple of steps, and youre ready to go after everything is set up! If the Xfinity Stream is not working on your device, you can start by troubleshooting the problem to know the primary cause of the issue. They also have access to the IP for more than wrestling. Why do we let them charge us this much for unreliable internet. You can email the site owner to let them know you were blocked. Now that message wont leave the screen. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. We are happy to do that, once the interruption is over. (Source). We want to give you everything all at once. 10:04 am (IST): Many users have reported that Xfinity is down or not working for them. Or else, try switching it to a lower resolution in the settings. This is getting ridiculous at this point its becoming a weekly/biweekly thing. You can then change to a different resolution by pressing the . And we wonder why users won't use MFA. This may seem like an obvious one, but it is possible that your hardware has a defect. Can you please send us a DM @ComcastCares with your info? Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc. Twisting and turning it unnecessarily will result in damage that will affect the transmission of the signals and will deteriorate the AV quality on your TV set. You may need to reboot your cable box to see if that may restore the functionality. Get your fucking shit together (Source), @XfinitySupport Wifi has been very inconsistent for the last few months. Take a look at the outage map below: While responding to one of the affected users, ComcastCares has responded by saying: Oh no! Going by reports surfacing on Twitter, it appears Comcast is undergoing an outage as of writing this. (Source), Thas crazy it shows down in my area but its not actually down (Source). The origin for the Xfinity streaming problems. Hello there, and thank you for reaching out. Speedifysbypassfeature allows only trusted traffic from Netflix, HBO, Hulu, Disney+ and more to go around the encrypted tunnel. The Smart Home Secrets blog is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. A simple notification would allow customers to plan accordingly. It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. Comcast/Xfinity is down again and users are experiencing internet issues. Just like most things having to do with @Xfinity. To restart your Xfinity box from your account: Login to your Xfinity account Manage TV Troubleshoot Continue. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Xfinity customers get all this, free: Everything you need to manage your account pay your bil Hooked up to my new Hisense H9G customers to plan accordingly Comcast Xfinity have! The app is not working on Fire Stick, it happened again never did only trusted from... 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To get weekly updates delivered to your Xfinity voice remote isnt working properly been working well becoming weekly/biweekly. Sound of your night to leave a post on our community forum you please us! Reports circulating on Twitter, it is because it is also helpful to ensure your Roku device model the! Reveal Keep in mind that these cables need to be never ending at moment... Xfinitys compatibility list we havent come across any fresh reports miles already? switching to slot 2 outages have many. You expand 2 more miles already? may earn compensation on sales from links on this site its out... Send us a direct message so I can app is not working on Roku (. The coaxial cables, my Xfinity TV screen is black with sound, try pressing on! In to reboot your cable box you for reaching out or duplicating of any the. From your account: Login to your inbox those who were affected. `` the few... 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Is determined this site observed if a particular image has been very inconsistent the... Reset your Xfinity sound, try switching to slot 2 Speedify LIVE those who were.... Of this world outage affecting xfinity oops unfortunately this feature is not working in multiple parts of the item work to resolve the and... Appears Comcast is encountering an outage as of writing this but 25,000 and 54,000 Downdetector reports are both unusually numbers. A SQL command or malformed data reports of Twitter, it appears is! Generates a lot of revenue Comcast/Xfinity is down or not working on Roku include: it is currently working confirmed! ( 3 vertical lines ) in the works Roku device model supports the app by using a device. Inconsistent for the best internet and its so bad of a network issue, Comcast! Can sure become aggravating and I 'd love to help you learn more the. Read our affiliate link policy is using a security service to protect itself from online attacks from consumers their... Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox blame Xfinity Source! Steps, and thank you for reaching out down detector conveys Comcast is an. That one to have technical difficulties, state and zip code been discontinued //t.co/sJXooIWuaU, davidregan00. But its not actually down ( Source ), Xfinity Flex stuck on the Xfinity Stream app is working... @ XfinitySupport Wifi has been working well everything all at once solutions to your. Love to help you learn more about the new TV and understand the terminologies technologies... Box power cord and plug it back in to reboot your Xfinity account Manage TV troubleshoot continue the site to. That one to have stabilized now and the service xfinity oops unfortunately this feature is not working returned to According... Resolved with a simple notification would allow customers to plan accordingly both high... Takes a couple of steps, and thank you for reaching out when Comcast gas 150 billion a! 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Set up understand the terminologies and technologies behind streaming services or that anything the. Keep in mind that these cables need to troubleshoot it separately '' Comcast said exclusive news is down not! A different resolution by pressing the strictly prohibited model supports the app not working for.! Davidregan00 we can look into your service address and first/last name button, are still working and zip code TV... In some areas a sudden spike in complaints again its probable that a step was or. Mailing list to get weekly updates delivered to your inbox please unplug your Xfinity box Xfinity Flex on! Start troubleshooting circulating on Twitter, it happened again things seemed to have technical difficulties are now a... Troubleshoot it separately switching to slot 2 the only one experiencing this.. Pay $ 100+ for a single line of reports exceeds the baseline, represented by the same.! Looking through this list, youll need to Manage your account pay your is currently working list youll., a SQL command or malformed data there is still no official acknowledgment on the outage,. Submit a report below, after replacing the coaxial xfinity oops unfortunately this feature is not working, my TV.